Gunzino Support

Contact Support

If you need help with a product listed on Gunzino or want to send feedback, fill out the form below. A reply will be sent as soon as possible.

Submitting opens your mail app with the message pre-filled and addressed to gunnarguy@me.com. For OpenManual, do not include patient information, full UDI production data, passwords, credentials, or copyrighted manuals unless specifically requested.

Frequently Asked Questions (FAQ)

OpenIntelligence

What is OpenIntelligence?

OpenIntelligence is an Apple Intelligence-fueled agentic RAG system for iPhone, iPad, and Mac. It combines Apple's Foundation Models framework, on-device model execution, PDFKit, Vision OCR, speech transcription, local indexing, citations, and a reusable engine boundary for grounded document work.

Does OpenIntelligence upload my documents to the cloud?

Document libraries, retrieval, citations, and answer verification stay on your device. On iOS, iPadOS, and macOS 27 and newer, a long evidence-heavy request can use Apple Private Cloud Compute for the final answer, and only after the app shows what would be sent and you approve it. Older OS versions run everything on device, and every answer shows the route that produced it.

OpenManual

What is OpenManual?

OpenManual helps identify a device from its label, barcode, photo, or typed details, then find and review public manuals and companion documents that may apply. The app keeps selected documents locally and shows the source evidence behind answers.

What if the document I need is behind a login or download gate?

OpenManual does not bypass logins, paywalls, CAPTCHAs, or other access controls. Obtain the document through the source’s normal authorized path, then import it through Files or Safari’s Share Sheet if you have the right to keep it. The dedicated OpenManual support page has the full import and deletion guidance.

Can I use it for medical decisions?

No. OpenManual can help locate eligible device documentation, but it does not diagnose, recommend treatment, or choose patient-specific settings. Verify the applicable instructions for use and consult a qualified professional when needed.

OpenResponses

What is OpenResponses?

OpenResponses is a native SwiftUI developer client for the OpenAI Responses API. It exposes direct request controls, SSE streaming events, reasoning traces, tool runs, computer-use approvals, and MCP or connector configuration in one app.

What models does OpenResponses support?

OpenResponses centers on the models and tool paths available to your OpenAI account, including GPT-5, GPT-4.1, compatible reasoning models, and the specialized computer-use paths exposed by the app. It fetches the live model list from OpenAI instead of relying on a hard-coded catalog.

What is MCP integration?

Model Context Protocol (MCP) lets OpenResponses connect to remote MCP servers and certain hosted connectors, depending on your model, tool compatibility, and configured authentication. The app keeps approval flows visible so tool calls are not hidden behind a proxy.

What is the computer use feature?

Computer use is the app's browser automation harness for supported tool and model paths. It lets the model navigate sites, click, type, scroll, and capture screenshots, but every step stays behind visible approval and audit controls.

OpenCone

What is OpenCone?

OpenCone is a cloud-hybrid RAG client. It parses and OCRs documents locally, sends chunk text to OpenAI embeddings, stores vectors in Pinecone, and sends retrieved context to the OpenAI Responses API for grounded answers.

What API keys do I need for OpenCone?

You need an OpenAI API key for embeddings and responses, plus a Pinecone API key and project details for vector storage and search.

What file types does OpenCone support?

OpenCone supports PDF, DOCX, TXT files, and images (with OCR capability using VisionKit).

Is my data secure in OpenCone?

Yes. OpenCone uses secure connections for API integrations, security-scoped bookmarks for file access, and follows best practices for data handling. Your documents and embeddings are stored in your own Pinecone account.

OpenAssistant (Legacy)

What is OpenAssistant?

OpenAssistant was a native iOS dashboard for the OpenAI Assistants API, built around assistants, threads, runs, files, and vector stores.

Why is OpenAssistant no longer updated?

OpenAssistant is an archived product line. Ongoing work moved to OpenResponses, which targets the newer direct Responses API model instead of the older Assistants API thread-and-run workflow.

General

Are these apps available on the App Store?

Availability varies by product. Some lines ship or shipped through the App Store, OpenClinic remains a prototype, and OpenAssistant is archived. Use each product page for the current download and support status instead of assuming the whole catalog works the same way.

How can I contribute to these projects?

Contributions are welcome! Visit the GitHub organization repositories, fork the code, and submit pull requests. Check each project's README for contributing guidelines.

Where can I report bugs or request features?

Please open an issue on the respective application's GitHub repository. For general feedback, use the contact form above.