Gunzino OpenCone

OpenCone Support Center

Support for local document parsing, OpenAI and Pinecone credentials, and the cloud-hybrid retrieval flow that powers OpenCone.

  • API Key TroubleshootingEnsure OpenAI and Pinecone API keys are active and funded.
  • Document SandboxFiles are stored locally on your device with security-scoped bookmarks.
  • Issue TrackingReport code issues directly on the GitHub project repository.

Frequently Asked Questions

What is OpenCone?

OpenCone is a cloud-hybrid RAG client. It parses documents locally, sends chunk text to OpenAI embeddings, stores vectors in Pinecone, and sends retrieved context to the OpenAI Responses API for grounded answers.

What API keys do I need for OpenCone?

You need an OpenAI API key for embeddings and responses, plus a Pinecone API key and project details for vector storage and search.

What file types does OpenCone support?

OpenCone supports PDF, TXT and other plain-text files. Word files aren't supported yet. Code, Markdown, CSV, HTML and JSON files are read as plain text, and the text in PNG, JPEG, GIF, TIFF and BMP images is read with Vision OCR on the device.

Is my data secure in OpenCone?

Yes. Source files stay in the local app sandbox, API traffic goes directly to your configured OpenAI and Pinecone accounts, and no data is routed through developer-owned servers. Pinecone stores the remote vector data; local copies and history remain under your device-level controls.

How do I reset my app credentials and stored data?

Settings → Data & Privacy → Reset All Data removes API keys, preferences, the saved conversation ID and bookmark consent. Alternatively, uninstalling the app removes all local storage.

Contact Info